Pleat

Help

Everything you need once you’ve got Pleat. Can’t find it? Email simon@keane.studio.

Getting in

Your licence key is in your receipt email from Lemon Squeezy, who sell Pleat for us. Open pleat.studio/app, paste the key and you’re in. There’s no account to make.

Can’t find the email? Search your inbox for “Lemon Squeezy” or “Pleat”, or look in spam. Still nothing? Email us with the address you bought with and we’ll resend it.

Devices

Solo works on one browser at a time. Studio works on up to five, one each. Each browser on each computer counts as one.

New computer? Open the Saved tab on the old one and press Sign out of this browser, then enter your key on the new one. Lost the old one? Email us and we’ll free it.

Pleat runs on a Mac or PC, and on an iPad or iPhone. It’s at its best on a computer, with room for the controls and the memory for 4K video.

Your brand

In the Colour tab, press New brand and add your colours, a background if you have one, and your logo. Every asset uses them from then on, and you can keep as many brands as you like.

Your logo

Use an SVG if you can: it stays sharpest at 4K. A PNG works too, best on a transparent background. Logo assets (Thermal, Echo, Melt, Projection, Scan, Glass, Chrome and Build) are built from its shape.

Where it’s kept

Brands, logos and saved versions stay in your browser and are never uploaded. Clearing your browser’s site data removes them, so export your brand from the Saved tab to keep a copy.

Tuning

Every asset opens looking finished. The Tune tab has its own controls, then its camera, position and motion (speed, direction and easing). Finish holds the background and 17 finishes, from dither and ASCII to reeded glass.

Exporting

Pick a shape at the top (16:9, 16:10, square, 4:5 or 9:16), then:

Video works best in Chrome or Edge, which can make MP4s in the browser. A 4K loop takes a minute or two; keep the tab open while it renders.

Using your files

Everything you export is yours to use for any client, for good. The licence has the details.

Sharing

In the Saved tab:

If something’s wrong

The assets don’t show

Pleat draws with your graphics card through WebGL. Turn on hardware acceleration in your browser’s settings, or try Chrome. On an older laptop, close other tabs.

Video export won’t start

Use Chrome or Edge on a computer: they make video in the browser most reliably. Stills work everywhere.

My key says it’s in use

It’s open on as many browsers as your plan allows. Sign out on one from its Saved tab, or email us.

Refunds

Pleat opens as soon as you buy, so sales are final unless it’s faulty. If something doesn’t work, email us and we’ll put it right.

Anything else: simon@keane.studio.